Policy update: selecting an appointment location

We recently lost a high-volume client due to a service provider’s actions in setting an appointment location. The service provider didn’t expressly violate our policy, but his actions did highlight the need to clarify where you may set an appointment to complete Form I-9. Our previous policy regarding appointment location was summarized in the “Invite … Read more

The employer wants me to notarize something….

While meeting with our client’s new hire to complete Form I-9, you might occasionally be asked to notarize a document. The following explains our policy and how you may proceed when receiving a request to notarize a document. (1) Form I-9 does not require notarization and you are prohibited from notarizing it by form rules. … Read more

When corrections require a second meeting

Approximately 25% of the forms completed by service providers contain errors serious enough to require correction. Usually, the errors require a few extra minutes, like adding an “Issuing Authority” to a document description, or writing in an overlooked “Citizenship/Immigration Status” at the top of page 2. Rescan the page; replace the defective page and upload … Read more

Restricted Social Security Card

You are completing Form I-9 for a new employee, and she has presented List B and C documents… a driver’s license and a Social Security card. But the SS card has info printed on it that you’ve never seen before. Here’s what you should do when a new hire presents a restricted Social Security card. … Read more

Today’s Common Errors 05/03

Data must be entered by the employee in all fields at the top of Section 1. If the employee does not enter info in optional fields, for example “Apt Number” or “Other Last Names”, you should require the employee to write “N/A”. (The email address and phone number are also optional fields.) The employee must … Read more